Terms of Service

Onboarding

Nutrition Coaching and Nutrition and Training Coaching both require a minimum 3-month commitment during which cancelation isn’t possible. However, if there is a valid reason a pause can be placed once after the initial 3-month period is completed. Going forward, after the initial 3-month period additional pauses can be discussed with your coach.

Nutrition Coaching and Nutrition and Training Coaching both require Initial Consultation call to establish goals and expectations. You will be asked to fill out the Client Intake Form prior to this call.

After the completion of the Initial Consultation and if you decide to sign up for any of my programs you will receive a request for 1st payment. 72 hours after the receipt of the payment you will be sent your plan and waivers to sign.

Payments and Cancellation

Recurring payments will be made on the same date as the initial payment every month until client no longer requires coaching and cancels the service.

Cancelation of service after the initial 3-month period has to be made in writing at least 3 business days prior to the next payment date. Late cancelations will not be accepted and no refunds will be possible after the payment has gone through.

Pricing is subject to change at the discretion of the coach. Client will receive 60 days notice of change in charges.

If for whatever reason the payment doesn’t go through client will be contacted and given 72h from the time contact was made to rectify the problem.

Privacy

All client information is confidential.

Communication

All efforts are made by your coach to reply to all inquiries as quickly as possible. If no reply received within 24h, please text or email with a subject line Second attempt at contact.

One video call per month to discuss progress, adjustments and concerns.

Disclaimer

Mind over Limits Coaching is not a medical practitioner. You should consult your family doctor if you have any medical concerns. The decision to follow Mind over Limit Coaching’s nutrition and exercise advice is at the client’s discretion.